在這看來像是之前異常的問題，不是近期發生的，可否請你協助再確認？當然，

This seems to be an abnormal problem before, and it did not happen recently. Can you please help to reconfirm it? <br>Of course, the responsibility for this abnormality is Sheen Light, we will replenish the goods, I just need to confirm whether our improvement methods are effective

This seems to be an abnormal problem, not a recent one. Could you please help me to reconfirm?<br>Of course, the responsibility for this abnormality is sheen light. We will replace the goods. I just need to confirm whether our improvement method is effective<br>

In this seems to be an abnormal problem before, not recently occurred, can you please help reconfirm?Of course, the unusual responsibility is Sheen Light, we'll make up the replacement, I just need to make sure we improve the way we're working